HG VOIP is an easy-to-use, all-inclusive voice over IP system that replaces your analog phone system.

HG VOIP is easier-to-use and more cost-effective than analog systems.

  • Fewer phone numbers
  • Greater portability
  • Login from any broadband connection
  • Cost savings for organizations that make and receive long distance calls
  • One vendor; one bill for service and support

Overall benefits include:

Unlimited Extensions

You can create an unlimited number of extensions via the HG VOIP control panel.

Paging and Intercom

Support for group paging through your telephone handsets or integration through your overhead paging system.

Company Directory

Empowers your customers to find people in your organization easily and connect directly to their extension.

Unlimited IVR’s

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad. IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition. Auto Attendants allow you to direct your customers to various parts of your organization through easy to use push button menus.

Caller-ID

See who is calling directly on your phone

Soft-Phone Support

You can use software on your personal computer or smart phone and receive/make calls through your HG VOIP.

Music On Hold

Play music on hold to callers. Optionally use different classes of music on hold depending on which Queue a caller is in.

Voicemail Configuration

Simply log into your voicemail and walk through recording your greetings.

Voicemail to email

Receive you voicemail messages in your email box and play them over your computer speakers.

Call Flow Control

Call Flow Control makes it easy to take control of your business hours. Need to open early or stay late? Simply press a button to keep calls flowing in. Need to leave early? Press the Call Flow Control Toggle on your phone and route all calls to your closed IVR or voicemail.