All posts by admin

Cybersecurity Teams Aren’t Just for Large Businesses

Whether an organization is considered a small, medium or large size business, cybersecurity expertise is needed. Without it, the company is vulnerable to attack and is putting their risk in the hands of others.

Cybersecurity is important to the company’s overall success in today’s digital age. Information is being accessed by malicious parties and hackers that can poke around at internal and external communications. Not to mention, financial transactions too.  By having a cybersecurity plan and team in place, you can dramatically decrease your risk of attack as well as increase the likelihood you can recover quickly and fully.

Also, having a team actively focused on your cybersecurity will improve the perception of your business to your staff and customers.

It doesn’t matter if the business is a high-tech goliath or a low-tech local business with only a handful of employees; a critical component of a well-established, well-managed organization is effective cyber governance.  Though the more “tech enabled” the business, the greater the risk.


The SEC Keeps a Watchful Eye

The SEC, or Securities and Exchange Commission, has been updating and expanding its guidance. The “2018 Guidance” or “Commission Statement and Guidance of Public Company Cybersecurity Disclosures” recognizes, quite profoundly, the importance of the role cybersecurity plays for both a stable market and a company’s health.

To supplement the SEC’s effort, they have created a cybersecurity website. Companies can visit for compliance toolkits, educational resources, as well as helpful alerts and bulletins. There is an email update signup form on the right-hand side to receive news on cybersecurity.

Further, the SEC has a “Cyber Unit” that targets and finds a multitude of cyber-related misconduct. This includes market manipulation which can spread by hacking, false information, intrusions and attacks on market infrastructure and trading platforms.

If the SEC is telling us to be watchful over cybersecurity, then businesses must heed that warning. US companies must be proactive and prepared.


Cybersecurity Candidates are Not All Created Equal

According to a recent Forbes article, there may be a bit of inequality for businesses based on size because top cybersecurity talent want to work for big companies with interesting problems. The tasks offered by a small bank, for example, may not seem as attractive as a large aerospace company with thousands of employees globally.

It’s not just the scope of the business, it also comes down to dollars. Bigger organizations can offer the high salaries that the niche cybersecurity candidates demand. DICE released a recent report that the average job title of “Directory of Security” earns greater than $178,000 annually, which isn’t surprising due to supply and demand.

But what does all this mean to small and mid-sized businesses?


Build Your Cybersecurity Team Right Now

It’s a simple thing to tell an organization to “create your cybersecurity team.” It’s a completely different thing to have a well-prepared cybersecurity team, with a plan that has been tested recently.

It starts with focusing on cybersecurity proactively.

You can either hire someone from the outside, such as a fulltime specialist or a consulting firm, you can task your internal resources, or you can ask one of your current IT providers to add this to their scope of work.

This doesn’t mean you should outsource it; it means you can have a resource help you create cybersecurity efforts, which should definitely include an internal team focused on mitigating the risk of hacks, pre-planning the response and recovery process, and dealing with the inevitable attacks when they come.


How to Get Started? 

Step 1: Look around your office.

  • Who and what role would most likely be tasked with leading the recovery after a hack attack? Unsurprisingly, if you are a smaller business, this might land on the President’s desk.
  • Who would the President bring into the room to help with any cybersecurity and hacking issue?
  • Who would you call from your current supplier base?

Step 2: Get the team together. Right. Now.

Pull all these people into the room, as soon as you can (Why not set that meeting up today?) and let them know you want a customized cybersecurity plan BEFORE you get attacked.  You and they can start with HigherGround’s hack attack plan.

The plan should include staff training on cybersecurity and hacks, a review of your physical security, a review of your IT infrastructure and back ups, and scheduled recovery “pressure testing”.

Step 3: Make the meetings and tests recurring.

Set schedules for when you will meet to review the plan and test the process.  Cybersecurity is a process not an event.

And keep the document up-to-date and in a place where all key team members (and no potential hackers) can find it.  Tip: Make sure file management is also part of your plan, ensuring only the right people can access your critical data

Regardless of the size of your business or the size of your IT budget, always plan for someone to concentrate on cybersecurity, and make sure to review the process on a scheduled basis.

This will minimize your security risks and help keep your business focused on other important tasks, like building profits.


AI Isn’t Just for Large Businesses Anymore: 3 Ways Smaller Companies are Benefiting from Artificial Intelligence

Artificial Intelligence (AI) has become more accessible for small and mid-sized businesses (SMBs) looking to utilize the latest technology to better automate their processes and reach their growth goals.

The cost of AI tech has dropped significantly over the past few years, opening doors for SMBs by encouraging them to benefit from AI solutions that were once only affordable for large corporations.

Learn more about the top three ways SMBs are benefitting from using AI in the article below.

Top Three Ways SMBs are Using AI:

#1 Virtual Office Assistants

The adoption of chatbots by SMBs was made possible by three factors: lower costs, improved technology and growing demand. Many SMBs cannot afford to employ a full-time receptionist or admin to manage communications and calendars, forcing business owners to manage these tasks in addition to their normal duties. The development of lower cost bot technology has made it possible for SMBs to use AI to improve daily operations, connect with clients, boost customer service, and increase sales. By employing AI to handle menial tasks that can be time consuming, office staff and business owners can focus their efforts on developing their core business and on building better relations with their clients.

>> More and more small business owners are using AI executive assistants (EAs) to help with their scheduling.

#2 Data Analytics

SMBs are ditching traditional statistical data analytics, which can be time consuming and complex, in favor of using AI to monitor customer behaviors and improve customer retention. A recent article published on revealed that companies can now predict with 75 times more accuracy whether customers are about to bolt by using machine learning in their processes. This analytical feat is only made possible through automated processes enabling businesses to reach out to customers quickly and understand their preferences by using more standardized analytical techniques.

#3 Advertising

Using tenets of AI enables small businesses to find the right potential customers for their goods or services and personalize each experience for the customer by employing algorithms that take into account the success of previous advertising campaigns and combine them with statistical data retrieved on customer behavioral factors. This info is used to develop future marketing campaigns directed at delivering the right type of advertising at the right time. Thanks to this technology, SMBs are able to successfully attract new customers and build better relationships with their existing customers.

These Are the Bots You’re Looking For.

The future is most definitely here and, for small business owners, it includes AI.  Take a look at your more menial and repetitive tasks and ask yourself: Is there a bot than can handle this for us?  The answer to that question is increasingly ‘yes.’

Should Small Business Owners Buy, Lease or Rent their Computers and Servers?

Many small-to-medium-sized businesses (SMBs) face unique challenges when it comes to technology. Although most of these companies could benefit from purchasing updated hardware and equipment, it is not always financially feasible or advisable.

The Pros and Cons of Buying:
The biggest advantage of buying your computers and servers outright is that you can buy what you want and use it any way you want. However, the disadvantages of ownership often outweigh the pros.

One of the biggest disadvantages is the up-front cost. Most SMBs do not have the capital available to purchase the latest models of computers and servers. Another major disadvantage of investing in expensive equipment is that technology is always evolving and once you make a significant financial investment in new equipment; odds are that you won’t be able to afford upgrading again for an indeterminate amount of time. You will then fall behind the technology curve – decreasing your productivity and lessening your ability to compete.

The Pros and Cons of Leasing:
Leasing is a popular option since it allows SMBs to take advantage of the latest technology for an affordable monthly (read: fixed) price.

The biggest disadvantage to leasing is that many SMBs are not equipped to maximize technological potential without employing a skilled IT professional. Without the guidance and support offered by an IT provider, there are missed opportunities to get more out of your tech equipment. While it is often a more cost-effective option than buying, you aren’t getting the most from your technology. Also, you are generally stuck with the fixed leasing term, causing the same “out of date” issues as outlined in buying above.

The Pros and Cons of Renting:
More and more small businesses are opting to rent their computers and servers as a service from their IT provider.

Essentially, this option allows SMBs to maximize the business impact of their tech investments. Renting is a great way to keep current with constantly evolving IT innovations, while still controlling costs. Hardware-as-a-Service (HaaS) is now being offered by top IT firms. These providers are renting the equipment, such as servers, computers, and network gear. They also include a maintenance and support contract. When the technology changes, these IT providers will upgrade or swap out your systems with updated versions usually with no increase to the monthly fees, except perhaps a small annual increase.

Not only does this alleviate a lot of hardware headaches, it provides other advantages such as optimized network security and preventative care – all while allowing you to remain at the crest of technology.

The Bottom Line:
HaaS is the future of “purchasing” technological equipment for SMBs and is certainly the right choice for many more businesses than are currently utilizing this option. It saves businesses money, allows them to take advantage of the latest technology, and provides them with professional IT support and advanced network security.

3 Tips to Help Non-Techie Business Owners Better Utilize Technology for Growth

Nearly all small business leaders appreciate that technology can help them improve their revenue and are seeking out ways to better integrate technology into their growth plans.  However, many will also freely admit that they are intimidated by technology, concerned that they will overspend for the wrong ‘flavor-of-the-month’ platform, and don’t have time to truly assess where and how technology can best support their growth.

For this reason, far too many small and mid-sized business owners are taking a ‘wait and see’ approach when it comes to taking best advantage of technology and there are costs to waiting.

Follow these three helpful tips to improve on how your business uses technology:

Tip #1: Start out by making a few technological upgrades

Most salespeople are happy to give demonstrations on new products recently introduced to the market, especially if you are sincerely interested in purchasing new PCs, mobile devices, a backup appliance, or any other piece of equipment. Upgrades to your office’s hardware and infrastructure – properly integrated and implemented – will help you remain competitive in your field.

Newer model Smartphones and tablets are extremely user friendly and boast a number of features designed to provide users with advanced business capabilities while on the go.  The right backup appliance provides an added layer of protection against data loss from power outages or other disasters, as well as from cyber criminals that are increasingly targeting small businesses.

Tip #2: Switch office landline phones over to a VoIP system

This simple switch instantly optimizes communications and better empowers workers by letting them work from wherever they wish or are most productive. If your business has multiple locations, VoIP (Voice over Internet Protocol) allows you to easily consolidate all into one integrated system for more efficient workflow.

In addition, VoIP systems help employees stay connected with new features such as voicemail to email (which are easily forwarded to collaborators, along with comments) and can enable workers to receive calls directly on their smartphones.

Tip #3: Hire a professional to counsel you on “strategic IT”

One of the best ways to free up your valuable time and resources is to focus on what you do best and to allow a professional to provide strategic IT advice.

Communicate your goals to your IT strategist (also called ‘fractional CIO”) and allow them to deliver the IT ideas that can grow your business, suggest the tech tools that make the most sense, and build out the business cases to support them. Your IT strategist should do a lot more than keep your system running and protect your network from hackers. In fact this is not their role (though there is a strong case to be made for them being part an parcel of your outsourced Managed Services team.)  This person should be your strategic partner in leveraging technology to support the growth of your business.

You don’t have to be a techie to take advantage of the abundance of ways that technology can improve your business. Nor should you be.   Adding a strategic IT resource and taking a measured, step-by-step approach to your tech utilization plan can add real fuel to your growth and quickly move you ahead of your competition.

Why You Should Choose A Strategic IT Firm

Industry experts agree that outsourced IT support (often called IT managed services) can be broken down into three distinct levels, each one increasingly providing greater, more forward-looking IT support solutions for your business.

Identifying which level is the most beneficial to your company will provide you with opportunities for growth and sustainability in a highly competitive and fast-paced market.

The three models offered by IT providers: reactive, proactive, and strategic

Level 1: Reactive Model – This is the most basic service where you call your provider when you have a problem and they come out to fix it. Many businesses still rely on this type of service, especially those that are looking for the lowest cost option. Most IT experts agree this model will be extinct in three years since many tasks performed at this level are becoming so commonplace and easier to self support.  This type of service is generally only effective for very small businesses with 1-5 users with very simple needs and a very basic network. These types of users are not leveraging technology to gain competitive, differentiating value; they simply want it to work.

Level 2: Proactive Model – In this model, your IT provider monitors your entire system, predicts outages and breakdowns, and seeks to mitigate them before they go down and affect your business’ productivity. This includes the remote management of your hard drives and servers, as well as providing monthly system usage reports. In short: this level uses predictive analytics to indicate when things are going to fail before they fail. This level often also includes handling compliance requirements and license management.

One of the major pitfalls of the proactive model is that it only focuses on IT, not your business model or growth plan.  Although this is the current state of ‘newer model’ Managed Service Providers (called MSPs for short), it is fast becoming a commodity service and, more importantly, becoming increasingly inadequate.  This support model is just that: support.  It provides no competitive advantage to your business.

Level 3: Strategic Model – This model delivers all the benefits of the proactive model, and adds a strategy layer. It is truly consultative with 360-degree feedback at defined intervals, often called Quarterly Business Reviews (or QBRs for short). This level provides consistent and continuous improvement aimed at helping your company reach its business goals.   The QBRs are used as a feedback loop for both sides to adapt quickly and strategically.

Your strategic IT partner will be part of your business’s IT committee, often working with your senior leadership team including your VP of Sales and your CFO – sometimes even joining your Senior Leadership team as an interim member – and often attending quarterly board meetings either as a presenter or a full member.

Strategic support can help you to attract the most skilled workforce and provide them with the right tools to be productive both in the office and remotely – as well as more collaborative with your customer and vendor base. In addition, well running IT is a HR benefit, decreasing staff frustration and securely allowing staff to work from anywhere they are productive.  The focus will be equally on day-to-day IT tasks and on using IT to help grow your business and decrease enterprise risk.

> Unsure about which model you currently subscribe to? Ask yourself how often you see your IT firm and what types of discussions you are having. If you are talking about the day-to-day – and never move beyond that – then you are proactive at best.

The bottom line is that hiring a strategic firm will grow your business in numerous ways

A strategic IT partner is increasingly becoming both a differentiator and productivity tool for businesses and is what forward-thinking leaders are expecting now.  It’s not about just keeping the IT wheels on, it’s about establishing a partnership to conquer your business’s challenges and recognizing relevant growth opportunities that can be improved or sped up with proper IT.

With a strategic partner, you won’t have to spend as much time managing IT, so you can focus on your business. While this is also partially true with the proactive model, a strategic IT partner asks business questions, gives business advice, provides forward-looking strategies on how your technology platform can help grow your bottom line and improve your working relationships with your entire value network.

> Strategic IT is also an HR benefit. When your IT improves collaboration and makes it easier for your people to delight your customers, they will be more likely to engage with IT in a meaningful way, escalating their productivity, their happiness and their loyalty. And it is a differentiator when recruiting.

Hiring a strategic provider to handle your IT needs provides you with a customized, forward-looking approach to helping you use IT to meet your business goals and identifying places where IT might be slowing down your growth curve and/or stifling your ability to sharpen competitive advantage.

To end: Assess your current IT relationship for where it falls on the levels above.  Simply put, if you’re looking for growth, you should also be looking to move up to the strategic level with your IT partner.

If you liked this article, you might also like 3 Signs You Should Invest in a Managed IT Service Provider.

Cyber Threat Awareness Has Risen

Cyber Threat Awareness Is on the Rise, But Unique Challenges Slow Preparedness

The year 2017 demonstrated a marked increase in awareness regarding the importance of cyber-security amongst small and medium sized enterprise (SME) owners; however, many of these businesses are still not prepared to face the consequences of a cyber-attack.

According to data stated in the Allianz Risk Barometer 2018 Report for medium-sized companies, cyber incidents now ranks as the top risk for the first time (39% of responses), while for small-sized companies, cyber incidents ranks as the 2nd major business risk (30% of responses).

Cyber security awareness is rising due to highly publicized data breaches and phishing attacks that have severely impacted the reputations of many large corporations. However, despite the increased awareness, people still don’t think it will happen to them or that their data is important enough to hack.

The truth is that hackers cast a wide net and don’t care who the victims are.  They just want to exploit the need for data to get ransom money.  Or worse, hackers can damage a business’s reputation, block or eliminate access to data and/or even bankrupt a business.

2017 saw more attacks, causing more financial distress to SMEs

As more data becomes available on the impact cyber-attacks have on SMEs, the potential for catastrophic financial losses has been documented. Research shows that, in 2017, the average cost of a data breach in North America was $117,000 for SMEs, while other studies have revealed that hackers have breached over 50% of small businesses.

“The jump that cyber incidents have taken in the past year – from 3rd to 1st for medium-sized companies and from 6th to 2nd for small-sized companies – is significant and reflects an uptick in the attention paid to data breaches both by SME companies and their insurance brokers,” says Vinko Markovina, Global Head of MidCorp, AGCS. “Awareness is growing, as the Risk Barometer results show, but many SMEs still underestimate their exposure and are not prepared for, or are able to respond to, an incident. This can be a fatal mistake.”

While the increased level of awareness amongst SME owners is an improvement, these businesses still face a unique set of challenges preventing them from achieving a level of preparedness to face a cyber-attack. Many do not have enough money to afford their own IT departments or access to the knowledge and resources required to protect themselves against evolving threats. Businesses of this size are particularly susceptible to phishing attacks.

SMEs need to take a far more proactive stance

The best defense a SME business has is to retain the services of a reputable IT provider capable of supplying them with the most efficient equipment and level of service necessary to prepare for an attack. Not only is this the most economical option for businesses that cannot afford to employ their own IT staff, it delivers the ability to retain the highest level of protection available. The right outsourced IT provider can supply all the knowledge and resources necessary to proactively plan for a cyber-attack and effectively minimize losses.

You and your IT provider can work together towards taking measures to achieve preparedness. These include:

  • Review your hack preparedness and post-attack plans.
  • If you don’t have one you can download one here.
  • Make sure you have good backups and test them on a quarterly basis.
  • Perform both an external and internal penetration test.
  • Phish your own employees to learn who needs more training on how to avoid falling victim to these types of attacks.
  • If you have an IT provider or in-house team, bring in a 3rd party to audit their security work.  Alternatively, bring in a security firm who could complement standard IT, working in tandem for preventative measures.


Reduce the overall risk of financial loss and irrecoverable reputation damage by hiring an outsourced provider to handle all aspects of your SME business’s cyber-security strategy, including delivering training for employees on how to spot and avoid phishing scams.

VoIP and Your Remote Workforce

Whether you are considering transitioning your business to a remote workforce utilizing VoIP technology or if you are a start-up exploring the available options for launching your business, obtaining a comprehensive understanding of how to use VoIP technology to manage a remote workforce will help you determine if it is the right fit for your business. Learn more about how VoIP technology works and the benefits of operating remotely using a VoIP system below:

How does VoIP technology work?

VoIP technology provides a flexible and affordable way to stay connected with employees working from remote locations. VoIP works as a virtual phone system allowing employees to work from any location with a data or internet connection. Whether they are at home or on the road, they can remain in touch and productive by staying connected to your business. Features such as basic call routing, conferencing, and softphone technology provide widespread access to workers employed remotely by allowing smartphones and laptops to replace the traditional office phone system. A VoIP system requires minimal setup and hardware to get started and offers extensive accessibility to all remote workers.

How can my small business benefit from utilizing VoIP technology?

Creating a remote workforce allows you to hire the best talent available residing in virtually any location as opposed to being limited to the best talent locally available. VoIP technology allows small business owners looking to actively and effectively manage employees residing across the different locations without having to rely on expensive infrastructure and the high overhead costs of maintaining a dedicated office location. Devote your time and money to developing your core business instead of wasting it on an expensive office location designed for the sole purpose of housing staff.

How can I find the right managed service provider to handle my small business VoIP?

Finding the right managed service provider to set up your business’s VoIP system will require some homework. Look for a provider offering a comprehensive system including technical support opposed to one that is looking to sell you the equipment you need to get started without any support after launching your VoIP network. Choose a provider that can get your VoIP system up and running quickly, effectively, and with the support necessary to grow alongside your business’s evolving needs.

Ransomware Attacks on Businesses are on the Rise

Specialty insurer Beazley has analyzed their clients’ data breaches thus far in 2016 and concluded that ransomware attacks will be four times higher this year compared to last year’s number of attacks. During the first nine months of 2016, Beazley Breach Response (BBR) Services unit managed 1,437 data breaches on behalf of clients, compared to 931 breaches during the same period last year. This upward trend should serve as a warning for small to mid-sized businesses that do not have adequate cybersecurity protection. It is only a matter of time until your business falls victim to a ransomware or other cybersecurity attack that could cost your business money and damage your reputation.

According to the report, the ransomware growth trend is particularly evident in financial institutions, healthcare, and in retail and hospitality sectors. The report indicated that hacking and malware breaches accounted for 39% of the data breaches suffered by financial institutions, and that 19% of healthcare breaches were a result of hacking and malware. An alarming trend reveled that more than half of the breaches suffered by retailers originated from hacking and malware.

Katherine Keefe, global head of Beazley’s Breach Response Services explained, “From what we are seeing, it appears that many hackers are finding it easier to make money by holding companies to ransom for bitcoin than through selling personal data on the dark web.” While this is a sharp change from past trends, it is still proving costly to businesses. Even though a ransomware attack may only request a payment of $1,000, the financial repercussions are far more extensive for the business. Companies targeted by hackers looking for a quick dollar must often also pay for an in-depth review of their systems and data to ensure that the malware has been removed and that their data is clean.

What does this data breach report mean for your business?

The rising number of ransomware attacks should encourage you to take on a proactive approach in heading off these and other types of attacks. Take the time to train your employees on cybersecurity and help them to identify potential threats. Learn about hacking protection and how malware works. Hire a managed service provider that will work around the clock to protect your business against ransomware and other cybersecurity threats.

Hackers work relentlessly to find and financially exploit new targets that will fall victim to their schemes. Be proactive in protecting your business from evolving cybersecurity threats and avoid becoming another rising cybersecurity crime statistic.

Understanding Office 365 Cloud Storage and How It Can Improve Your Business’s Data Management

Is your business considering making the switch to Office 365 cloud storage? There is a lot of contradictory information circulating around on the web concerning cloud storage and what it entails. This article will provide you with some helpful truths about cloud storage to help you determine if this is the right move for your business.

Truth #1 – Most businesses benefit from the flexibility and cost savings that come when moving to the cloud.

Moving your business to cloud storage with Office 365 not only provides much more storing and sharing flexibility than data centers, it also can save your business a lot of money. The cloud can reduce business startup expenses, preserve capital, allow more employees to telecommute, and save your business all the monthly costs associated with storing and managing data in a data center.

Truth #2 – Your data is secure on the cloud

Microsoft prioritizes security and provides businesses with peace of mind through transparency, privacy, and compliance. Unlike many other cloud storage options, Microsoft combines platforms (e.g. devices, applications, infrastructure), with product offerings (e.g. Windows Server 2016, Azure Active Directory, Office 365 Advanced Threat Protection) and then adds on intelligence from telemetry, data streams, and machine learning. Ultimately this means that even if someone tried to access your business’s data, Microsoft has deep and broad detection points to help protect it. Microsoft is the first major cloud provider to adopt the world’s first international standard for cloud privacy which establishes a uniform, international approach to protecting privacy for personal data stored in the cloud.

Truth #3 – The cloud is safer than keeping data on premises

While on-premise storage may seem more secure since it is both physical and tangible, the requirements needed to maintain a high security level can be more demanding and costly for your business. With cloud applications, security features are built in and real-time updates are integrated into the framework so your business is always working from the latest versions, with the best possible protection and security. The goal is for businesses to be able to access their information from anywhere, on any device, at any time. The cloud includes advanced processes and procedures such as backup and recovery solutions.

Truth #4 – You do not have to move everything to the cloud

Cloud migration is rarely an all-or-nothing scenario. Most implementations start with a hybrid approach – moving a single application, like email, and growing from there. This is not only a good way for businesses to become comfortable with the cloud, it’s also a great way to learn how the computing power and capabilities of the cloud can scale based on a business’s specific needs and demand.

Helpful Tips on Protecting Your Business Against Cybercrime

This past year alone, one in five small to mid-sized businesses have been victims of some form of cybercrime. Cybercrime is criminal activity that involves the internet, computer technology, or a computer system. Cyber criminals target businesses looking for ways to illegally generate revenue. As a business owner, it is your responsibility to protect your business against cybercrime and to make sure all of your employees are aware of the dangers associated with this rapidly growing criminal threat.

Tip #1 Learn about the different types of cybercrime and how cyber criminals target businesses

Knowledge is power. By arming yourself and your employees with information regarding cybercrime you will gain awareness about the severity of the problem and the consequences of becoming a cybercrime victim. Take time to learn about the different types of cybercrime and the various tactics criminals use to obtain sensitive data online. Cybercrime is big business. Criminals look for ways to directly steal money from financial accounts but they also look for ways to steal information and to sell it to other criminals operating online. There are various types of cybercriminals ranging from solo hackers that operate on a small scale to organized groups of hackers that treat cybercrime as a multi-billion dollar business.

Tip #2 Hire a managed IT service provider for optimal protection against cybercrime

Instead of trying to take on IT management in-house, hire a managed service provider capable of providing your business with adequate protection. Cybercrime is always evolving. New threats can pop up on a daily basis. A managed service provider will work relentlessly to make sure that your business’s data and financial assets are protected and that your confidential data is securely encrypted. A managed service provider can also provide your employees with direction in setting up strong passwords, learning how to evade phishing scams, and in guarding company data while using mobile devices. The best defense against cybercriminals is to hire a managed service provider that prioritizes cyber security.

Tip #3 Make cyber security part of your daily routine

Understanding how dynamic and evolving cybercrime is will help you to remain vigilant in protecting your business against this threat. Unlike a security system that can be installed and then left alone to do its job whenever it is activated by its code, cybercrime protection is something that should remain a priority every day. Train all new employees to utilize malware and phishing protection in their web browser. Make sure your computers’ defenses are optimized and that your firewall is always on. Keep your antivirus protection turned on and updated at all times. Devoting a few minutes each day towards cyber security is the best approach to personally safeguarding your business’s assets.