We understand that many companies already have an existing IT infrastructure. Allow HigherGround to bring our more than 30 years of experience to support your efforts.
We start out all of our engagements with a thorough interview process of the existing resources and challenges. Next we interview the end user, whether he or she is internal or external to the organization, to identify undetected issues.
Some of the triggers for our consulting are:
- Build an RFP and Assist in Vendor Selection
- Internal Helpdesk Optimization
- Develop and Improve KPIs (Key Performance Indicators)
- Complex Software and or Hardware Implementation
- Virtualization / Hybrid Cloud Consulting
- Managing Existing Vendor Relationships & Validating Work